Have you ever had one those moments where you realized that you don’t know how the world works?
Like, you thought you had a handle on the flow of things, but then something happens and you realize “I have no idea what’s going on.”
Well, it happened to me. Bank of America sold my checking account to another bank – apparently.
Let me set the backstory:
- get married in 2004
- open joint checking account at Bank of America, location – Frisco (North Texas)
- live in Frisco for 8 years
- move to Eleuthera as missionaries in 2012
- change home address with BoA to wife’s parent’s house in Nacogdoches (East Texas)
- receive email that our BoA branch has been sold to a new bank, and our checking account will no longer be with BoA (2015)
Some random brick-and-mortar Bank of America branch in Henderson Texas (90 minute drive from Nacogdoches) was sold to a bank called Citizens National Bank.
But Bank of America is a national bank, right? I mean, does it really matter where your home address is? Can’t I open a BoA account in one city and use another branch location in another city if I need to? Plus, we created our account in Frisco Texas, 3.5 hours away from East Texas. Why did BoA’s activity in East Texas affect our account?
How did this happen? Why did this happen? Can they really do that without my consent???
And let me tell you, dealing with this from outside of America was a NIGHTMARE! We couldn’t stop our account from changing over, and we couldn’t get back to the states to deal with it in person.
To date, I have not received an answer beyond some corporate, line-towing, hubub about under-performing branch locations.
Again, it would make more sense to me if BoA as a financial institution completely sold out to another financial institution. But this sale was for a few brick and mortar locations.
And don’t even get me started on the security risk. All of our financial information floating out there just waiting for someone to pick it out as it magically makes its way from one bank to another. I was just waiting to hear about some big BoA security breach during info transfer. Luckily, no news yet.
You think you know how the world works, then you get thrown a curve ball. It just makes me a little less trusting. There’s something else going on just under the surface that I don’t know about.
Ok, I’m done. I’m heading over to Netflix to watch some conspiracy theory documentaries.
Hope you have a great day!